Returns & Exchanges

Salucci Perfumes

Our Policy

We want you to love every bottle. If something isn't right, we're here to make it easy.

48-hour window

Submit your return or exchange request within 48 hours of receiving your order.

Item condition

The item should be in the same condition as received. No need for sealed packaging.

Photo required

Attach a clear photo of the item so we can review your request quickly.

We handle pickup

Once approved, we send a courier to pick up the item from you — no hassle on your end.

24-hour response

We review every request and get back to you within 24 hours.

💳 Refund via Instapay / Wallet
In case of a return, your refund will be processed within 7–14 working days to your Instapay or wallet number.

What Happens Next

You submit the form with your order details and photo.

Our team reviews your request within 24 hours.

You receive an approval or update via WhatsApp or email.

If approved, we send a courier to pick up the item from you.

Fill in the details below and we'll get back to you within 24 hours.

Request Type

↩ Return 🔄 Exchange

Full Name

Phone Number

Order Number

Date Received

Item Name

Reason

Additional Details

Instapay / Wallet Number *

💳 Your refund will be sent to this number within 7–14 working days after approval.

Photo of Item *

📷 Tap to upload a photo

JPG, PNG — max 5MB

⏳ Uploading photo...

✓ Your request has been submitted. We'll get back to you within 24 hours.

✕ Something went wrong. Please try again or contact us on WhatsApp.